VoiceBit

Software Engineer Intern

Sep 2025 - Dec 2025 · Berkeley, CA

  • Built FastAPI/PostgreSQL analytics dashboards modeling call outcomes & revenue trends for 220+ restaurant operators.
  • Recovered 12% of lapsed restaurant customers with RAG-based SMS win-back engine using churn triggers & campaign analysis.
  • Shipped Twilio campaign APIs with cohort segmentation, message validation, & delivery tracking, raising pilot retention by 14%.

Backend + applied-AI work at a voice startup focused on restaurant operators. Shipped analytics dashboards over call outcomes for 220+ operators and built a RAG-based SMS win-back engine that recovered 12% of lapsed customers, plus the Twilio campaign plumbing (segmentation, validation, delivery tracking) behind it.

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